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Norma's Cafe

8300 Gaylord Pkwy Ste 19, Frisco, TX 75034
C
Latest Inspection
28 demerits• Grade C
October 1, 2026ROUTINEPASSED

“WILL SEND THE EMPLOYEE HEATH POLICY.”

Inspection History

Inspector notes: “WILL SEND THE EMPLOYEE HEATH POLICY.”

Cited Violations

3
Item 2: Proper Cold Holding temperature(41°F/ 45°F)
  • OBSERVED EGG MIX AND BATTER MIX AT 54F AND 60F. PIC ADDED MORE ICE IN ICE BATH. OBSERVED MILK AT 74F, CHORIZO AT 75F. PIC DISCARDED. OBSERVED A CASE OF RAW SHELL EGGS AT 50F. PIC MOVED EGGS TO WIC. ADDITIONAL REPEATED VIOLATION WILL RESULT IN A CITATION.Corrected on siteRepeat
3
Item 3: Proper Hot Holding temperature(135°F)
  • GRILLED CHICKEN OBSERVED 126F. RELOCATED TO HOT HOLDING UNIT.Corrected on site
3
Item 9: Food Separated & protected, prevented during food preparation, storage, display, and tasting
  • OBSERVED RAW MEAT STORED ABOVE BREAD IN WIC. RELOCATED.Corrected on siteRepeat
3
Item 10: Food contact surfaces and Returnables; Cleaned and Sanitized (ppm/temp)
  • CHLORINE IN THE DISHWASHER OBSERVED AT 0 PPM. PIC REPLACED NEW SOLUTION.Corrected on site
  • OBSERVED EXCESSIVE AMOUNT OF ORGANIC MATER INSIDE ICE MACHINE. UPLOAD PROOF OF CORRECTION TO OUR ONLINE PORTAL (https://myhealthdepartment.com/frisco) BY THE CORRECTED BY DATE TO AVOID A RISK VIOLATION FEE. OBSERVED FOOD DEBRIS ON SLICER BLADE. OBSERVED DEEP GROOVE WITH BLACK STREAKS ON CUTTING BOARD. REMOVED TO BE CLEANED.
W
Item 18: Toxic substances properly identified, stored and used(warning, 0 demerits)
  • OBSERVED RESIDENTIAL BUG SPRAY ON AT THE BACK DOOR. REMOVED AND ONLY USE PESTICIDECorrected on site
2
Item 21: Person in charge present, demonstration of knowledge, and perform duties/ Certified Food Manager (CFM)
  • OBSERVED EXPIRED FOOD MANAGER CERTIFICATE. UPLOAD A PROOF OF RECERTIFICATION TO OUR ONLINE PORTAL https://myhealthdepartment.com/frisco BY THE CORRECTED BY DATE TO AVOID A RISK VIOLATION FEE.
2
Item 22: Food Handler/ no unauthorized persons/ personnel
  • OBSERVED EXPIRED FOOD HANDLER CERTIFICATES (JUANA, YANETE). OBSERVED SOME EMPLOYEES DID NOT HAVE FOOD HANDLER CERTIFICATES. UPLOAD PROOF OF CORRECTION TO OUR ONLINE PORTAL https://myhealthdepartment.com/frisco BY THE CORRECTED BY DATE TO AVOID A RISK VIOLATION FEE.
W
Item 27: Proper cooling method used; Equipment Adequate to Maintain Product Temperature(warning, 0 demerits)
  • OBSERVED EGG COOLER ON COOK LINE NOT OPERATING PROPERLY. FOODS IN THIS UNIT WERE PLACED ON ICE BATH.Corrected on site
2
Item 31: Adequate handwashing facilities: Accessible and properly supplied, used
  • OBSERVED OBJECTS IN 2 HAND SINKS IN THE KITCHEN. REMOVED. REPEATED VIOLATION WILL RESULT IN A CITATION.Corrected on siteRepeat
1
Item 34: No Evidence of Insect contamination, rodent/other animals
  • OBSERVED GNATS TOWARD BACK DOOR. RECENT PEST CONTROL OBSERVED IN JULY. SHALL CONTACT PEST CONTROL FOR SERVICE AND PROVIDE CLEANING.
1
Item 35: Personal Cleanliness/eating, drinking or tobacco use
  • PERSONAL CELL PHONES OBSERVED ON FOOD PREP TABLE. RELOCATED.Corrected on site
1
Item 36: Wiping Cloths; properly used and stored
  • ONE SANITIZER BUCKET OBSERVED SITTING ON THE FLOOR IN THE KICHEN. RELOCATED.Corrected on siteRepeat
  • OBSERVED WET WIPING CLOTH SITTING ON SURFACE. RELOCATED.Corrected on site
1
Item 39: Utensils, equipment, & linens; properly used, stored, dried, & handled/ In use utensils; properly used
  • HAND SINK IN THE DISH ROOM OBSERVED NOT ATTACHED TO WALL. PROVIDE CAULKING AROUND SINK. SINK SHALL BE ATTACHED COMPLETELY TO WALL.
  • OBSERVED FOOD STORAGE CONTAINERS AND CUTTING BOARD IN DISREPAIR. REMOVE/REPLACE.
1
Item 40: Single-service & single-use articles; properly stored and used
  • OBSERVED SINGLE SERVICE CONTAINERS NOT BEING STORED IN A PROTECTED MANNER. INVERTED CONTAINERS.
1
Item 41: Original container labeling (Bulk Food)
  • OBSERVED SEVERAL BULK CONTAINERS UNLABELED.Repeat
1
Item 42: Non-Food Contact surfaces clean
  • OBSERVED AN ICE CONDENSATION UNDER THE FAN COMPRESSOR IN THE WIF. REMOVE ICE CONDENSATION. OBSERVED FOOD DEBRIS INSIDE PREP COOLER ON COOK LINE. PROVIDE CLEANING IN 90 DAYS.
  • OBSERVED CARDBOARD LINING SHELVING. SHALL REMOVED CARD BOARD IN 90 DAYS.
1
Item 43: Adequate ventilation and lighting; designated areas used
  • OBSERVED INOPERATIONAL LIGHT BULBS IN THE WIF, WIC AND DRY STORAGE AREA. SHALL REPLACE NEW LIGHT BULB IN 90 DAYS.
1
Item 45: Physical facilities installed, maintained, & clean (floors, walls, ceilings)
  • DAMAGED BASE TILE BY THE BACK DOOR. SHALL REPAIR IN 90 DAYS.
  • OBSERVED DUST RESIDUE ON CEILING TILES THROUGHOUT THE KITCHEN. SHALL PROVIDE CLEANING IN 90 DAYS.
  • OBSERVED MOP SITTING IN MOP SINK. SHALL HANG MOP TO AIR DRY AFTER USING.
1
Item 46: Toilet Facilities; properly constructed, supplied, and clean Adequate # of restrooms
  • PROVIDE COVER FOR TRASH CAN IN THE LADIES RESTROOM.
  • OBSERVED A LEAK UNDER THE 3 COMPARTMENT SINK. SHALL REPAIR IN 90 DAYS.

Source: official City of Frisco report

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